FULL PRICE ITEMS:
We offer exchange, credit or refund on all items that are purchased at full price online.
Please email us at orders@tuesdaylabel.com to let us know if you will be returning your online order.
We do not offer refunds on purchases made in store, only credit notes and exchanges for full priced items. Please contact retail@tuesdaylabel.com for any questions.
Items must be returned in their original, clean condition with tags on, and must be unworn, unwashed and unperfumed. TUESDAY reserves the right to reject any items not returned in their original state or not returned within 7 days of customer receipt.
Please note that any return shipping costs are to be covered by the customer, and TUESDAY does not take responsibility for any items lost in the process of returning to us. A tracked courier service MUST be used as standard NZ Post does not deliver to our address.
JEWELLERY | ACCESSORIES | FRAGRANCE:
All jewellery, accessories and fragrance sales are FINAL we do not offer exchange, credit or refunds on these items.
SALE/DISCOUNTED ITEMS:
We offer exchange or credits ONLY on sale items listed as NOT final sale.
Please email us at orders@tuesdaylabel.com to let us know if you will be returning your order.
Items must be returned in their original, clean condition with tags on, and must be unworn, unwashed and unperfumed. TUESDAY reserves the right to reject any items not returned in their original state or not returned within 7 days of customer receipt.
Please note that any return shipping costs are to be covered by the customer, and TUESDAY does not take responsibility for any items lost in the process of returning to us. A tracked courier service MUST be used as standard NZ Post does not deliver to our address.
FINAL SALE ITEMS:
Please note TUESDAY does not accept returns or credits on items listed as final sale (this will be clearly marked in the product description). Please choose carefully when purchasing a final sale item or get in touch with us if you're unsure.
Please feel free to email us at orders@tuesdaylabel.com and we will be happy to help! x
