Shipping & Returns

Shipping Information

TUESDAY offers free shipping New Zealand wide with a delivery estimate of 1-3 working days. 
Please note rural deliveries can take 2-4 working days.

Delivery may take slightly longer if your order is placed over a weekend or public holiday period.

International orders will incur a shipping fee of $30 with a delivery estimate of 5-10 working days. 

Please note TUESDAY does not take responsibility for any customs clearance fees/taxes and procedures outside of New Zealand, which may cause additional costs and delays.

Please note all orders are processed pending availability and credit verification.

TUESDAY is not responsible for lost or stolen packages, or packages delayed in transit. 

Returns & Exchanges

If for any reason you wish to return your purchase, please email us within 7 days of delivery
receipt with your order number and further details. We will raise a credit or provide an exchange or refund once the garment has been received and accepted by us.

Items must be returned in their original, clean condition with tags on, and must be unworn, unwashed and unperfumed. TUESDAY reserves the right to reject any items not returned in their original state or not returned within 14 days of customer receipt.

Please note TUESDAY does not accept returns on sale items.

Please note that any return shipping costs are to be covered by the customer, and TUESDAY does not take responsibility for any items lost in the process of returning to us.